Chatbot Automation Platform
Do you need to cut costs in your Support Operation, Marketing and Sales Operation, or any other heavy human resources time-consuming tasks? Reduce your costs by 90% using a conversational chatbot powered by Artificial intelligence.
$35/mo. for unlimited chats
Here is our Managed Chatbot Instance. Our solution is an advanced conversational application that allows your company to easily build chatbots and use the power of Artificial Intelligence so you greatly reduce your human resources costs. We will manage the Chatbot Hosting for you so it's perfectly tuned, stable, secure, compliant, and cheaper than you could organize.
Why choose our solution as your Artificial Intelligence conversational Chatbot?
- Artificial Intelligence Powered
Boost by 10X your company's productivity
Our solution is compatible with the Open AI API so you can power your company with Chat GPT or any other Large Language Model (LLM) that is compatible with Open AI API. - Open Source
Maintain control of your data
With Open Source software your company is always in control. Commercial software is like a black box, you never know what is happening under the wood. On the other hand, with Open Source software your company is free to check, move and change things when in need. - Awesome Community
Benefit from an open-source community
Typebot is now a well-established project that revolutionizes the conversational chatbot market. Behind the project, there is an awesome community that keeps the project going forward, helping with the development of code, testing the application, and supporting the community.
How our Chatbot Automation will help your company grow?
Conversational Chatbots are awesome for boosting your company's productivity and reducing reducing operational costs. With the help of Artificial Intelligence (AI), you will have a productive workforce for a fraction of the cost.
Generate more leads
Before the chat begins, your chatbot can collect information like Name, Email/Phone, so that you begin with a Lead every time your chatbot does any interaction. Another advantage of using a chatbot is that it can qualify your Leads before any real interaction with expensive human labor as your sales agent or a support team member.
Increase sales
Chatbots will help your company turn more first-time visitors into new customers by simply showing off your new product offerings, and discounts to tempt potential clients. Think of one sales agent for every visitor. Chatbots also help immensely to speed up the purchase decision process and can help with tedious checkout processes so you get the sale.
Save costs
Managing costs is essential for your company's growth. A chatbot can automate many day-to-day tasks like answering FAQs, booking appointments, providing detailed information about your products and services, helping convert Leads, providing post-sale support, and much more. Implementing a chatbot is much cheaper than hiring employees for each task. With a chatbot implementation, you will have a green light to cut down on the staff that your business needs to function. You will surely still need people to overlook the activities and jump in whenever needed but a chatbot will drastically decrease your human resources needs to operate. Let's say your company spends \$1800 per month on each customer support employee. If you get a chatbot from a vendor for \$35 per month for an unlimited number of chats and chatbots the savings could add up to thousands in saved revenue every year.
Improve customer engagement
Chatbots improve customer engagement by making the experience more interactive. Instead of browsing around your website, your clients can engage with the chatbot and get personalized support. The more information is provided in small chunks based on the user's input, the more personalized the experience will be for your customer. Research shows that customers spend from 20% to 40% more with companies that provide real-time channels.
Provide conversational marketing
Chatbots nowadays are a must-have in your marketing strategy. A "marketing chatbot" implementation will give your customer recommendations of products and services, take orders, and push clients up or down the sales funnel by using conversational Artificial Intelligence. For example, data collected in your email marketing campaigns can be used to give context to your chatbot conversations, or even better, imagine a potential customer who continuously browses your website but does not make a purchase or does not contact you via form, a chatbot can popup after a specific time and help the visitor guiding the prospect to make a purchase or to contact with your sales department.
Decrease bounce rate
Your website's bounce rate will largely depend on how absorbed the user is browsing your content. A chatbot will benefit this metric because you will entertain and engage with your audience and at the same time help them out. The additional engagement of the chatbot will keep people on your website longer, and also improve the customer care you provide to the users. If your bounce rate is high, it shows that potential customers don't find what they are looking for with ease, and for that reason, they leave for your competitors. A chatbot fights this by offering help in finding what the user is looking for.
Gain customer insights
Chatbots are great for collecting user data, such as name, email address, phone, and other information. They are also great for collecting customer feedback that is aimed at improving your products and services according to the customer's needs. For example, if one of your landing pages is underperforming, your chatbot can reach out to visitors with a survey. This way, you know why your potential customers are leaving and with this information, you will be able to reformulate the offer.
Help with recruitment
Yes! Your Human Resources department can make use of chatbots. They can be used to automate some of the recruiting processes. These include answering candidates' questions and keeping them informed. For example, let's say you're hiring for a position of marketing director. Chatbots can answer most of the candidates' questions related to the recruitment process and expectations. This way, your Human Resources department can focus on the other tasks related to recruitment, saving man hours.
Lower the number of requests from human agents
87% of customers reported that chatbots are effective in resolving their issues. This is one of the advantages of chatbots in customer service, they can significantly reduce the requests going to your human representatives. Chatbots taking over some of the customer inquiries can have a positive impact on customer satisfaction as well as your representatives’ well-being. The agents won’t be stressed out trying to answer queries as quickly as possible, but will rather have time to focus on each request in-depth. In turn, you will take better care of the clients and improve their opinion of your brand.
Available for customers 24/7
Chatbots can answer customer questions at any hour, day or night. Now, the customer can ask a query to the chatbot and get an instant reply or get sent to the page with the right product. Imagine your customer is browsing your website for some late-night shopping. But they can’t find the right model of the product you’re selling. It’s late at night, so they can’t reach your support team. That’s when the bot pops up and offers support. The customer eventually finds what they want and orders, happy with the assistance.
Multilingual support
Bots are available in many languages, which is another one of the benefits of chatbots for a customer. So, no matter which language your customer is most comfortable with, they can get proper support. You can program the bots into as many languages as the vendor offers. Let’s say you have an international customer base. You can meet customer expectations from many regions of the world by helping them out in their native language. This helps the client to explain their issues clearly and get useful support.
Better personalization
Personalization is important for customers. About 44% of buyers become repeat customers after receiving a personalized experience. It pays off to customize your messages to clients and provide more personalized customer service. One of the chatbots’ advantages is that they can add a personal touch to communication. They chat with clients naturally and offer an interactive one-on-one experience. They can also provide personalized product and service recommendations based on the visitor’s responses.
Proactive customer service
Most companies use passive customer communication. That means they only respond to clients but never initiate the interaction. And about 68% of consumers have a more favorable view of brands that offer proactive customer service. You can use this to your advantage with the help of chatbots. Why chatbots? They can engage an unlimited number of people at once, so it’s not a problem that you don’t have enough manpower to initiate communication with all of your website visitors.
Faster response time
About 96% of consumers expect a response within five minutes. And chatbots provide instant responses to help customers with simple questions right there and then. This helps to decrease the waiting time for your customer support down to a couple of seconds. This is not possible when your representatives have hundreds of requests piled up from clients. But the pile can loosen up if the bots take over the simple or common requests, leaving only the most complex ones for your human agents to deal with.
Delivers omnichannel support
You can be exactly where your clients need you. Keep in mind that about 74% of clients use multiple channels to start and complete a transaction. So, try to implement your bot into different platforms where your customers can be looking for you and your help. A benefit of chatbots is that you can be present on messaging platforms and social media. A lot of people prefer to use messaging platforms like WhatsApp or Telegram for customer service questions. It proves more convenient and faster than waiting for an email.
Integrate with your systems
Integrate our Chatbot solution with your existing systems by using webhooks/HTTP requests, using no-code tools like Zapier, Make, N8N, or any other API-integrated solutions like Open AI, Google Sheets, Google Analytics, Chatwoot, and more.
Stay independent
Avoid the lock-in effect. Our Managed Chatbot solution is a top-rated open-source chatbot software. This means that you will not have the locking effect. You will be able to host the software and your data where you want it to.
Chatbot Main Features
Chat Builder
Theme Customization
Share Anywhere
Collect Results
Integrations and Webhooks
Chatbot Automation with unlimited chats
Companies need to maximize each visitor in the digital space. By providing each visitor with a personalized assistant that will help them walk through your funnel you will maximize results and give customers a much better experience.
Unlimited chats for
The package include the following items
- Free Onboarding
- Email Support
- Custom Domain Name
- SSL Certificate
- Backups